Theft and Robbery

Street robbery is generally known as mugging. It can also cover snatching bags. Pickpocketing is slightly different, as you will not be aware of the offence taking place. Robbery is more likely to take place in quiet or dark areas, pickpocketing where it is busy, for example, on a busy train in rush hour.

Young men are most likely to be the victims of robbery, and are typically attacked by other young men.

If someone tries to take something from you by force, it may be best to give it to them. This will help you avoid getting injured.

But you can take the following actions to reduce the effects of a theft, if it happens to you:

Mobile Phones

• If your phone is stolen, report your number to your network and the police - the handset can now be barred on all networks and will be useless to thieves.
• Register your phone with your network operator.
• Record your registration number (IMEI) and your phone number. Keep these in a safe place separate from your phone. You can get your IMEI number (15-digit serial number) by keying *#06# into most phones or by looking behind your phone battery.
• Report the number of your stolen phone to your network operator and the police as quickly as you can. It can now be cancelled immediately like a stolen credit card.
• Stay alert - your phone is a valuable item. When you are out, be aware of your surroundings and don't use your phone in crowded areas or where you might feel unsafe.

Credit Cards

• Keep your cards separate from your cheque books.
• If your cards are stolen, call your bank or credit card company as soon as possible. Most banks put the number to call if your cards are stolen on your statement. They are also often shown on cash machines.

Following the general guidelines for personal safety will help you avoid situations where people may rob you. For more information on credit card crime, go to our economic crime section.