How to report non-urgent crime
Reporting non-emergency crime: 020
7601 2000
In an emergency dial
999, mobiles 112
What is a non-emergency crime?
Lost or stolen?
Reporting non-urgent crime:
Third party reports
Anonymous reporting
Criminal Justice System
What is a
non-emergency crime?
A crime that does not require the immediate attendance of police
officers.
Examples of such incidents are:
Cheque / credit card
fraud
The victim of a deception is the bank or shop from which cash or
goods were fraudulently obtained.Therefore, if you are reporting
misuse of your credit card details, this is likely to be treated as
a 'third party report'.
You may be asked to provide:
- A schedule of misuse of your account, in order that the victims
may be contacted.
- Account number and bank sort code as appropriate.
- If your card has been stolen, you are the victim of a theft and
a crime of theft will also be recorded.
Find further
information on fraud.
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Mobile phone theft
You should immediately notify your service provider and request
that a block is placed on the phone. You should also obtain serial
numbers, SIM card number, or IMEI numbers in order to assist the
police investigation.
Police will require your mobile telephone number and details of
recent calls. Your mobile network provider may be asked to provide
details of telephone usage prior to and after the theft, including
the location from where calls were made.
Theft of laptop
computer
Please provide police with the make and serial number of the stolen
laptop.
Vehicle crime
Before calling to report the theft of your vehicle, make sure you
have all the vehicle details to hand: i.e. registration number,
make, model and colour of the vehicle. You will be given a crime
reference number which you will need in the event of an insurance
claim. It is helpful if you have the vehicle's registration book
(V5). The registered owner of the vehicle will be asked to attend a
police station in order to confirm the lost report on the police
national computer, the officer compiling the report can offer
further advice and guidance on this procedure.
Illegal internet
content
To report a web site containing any of the following content, you
can visit the Internet Watch Foundation web site at
www.iwf.org.uk. (Remember: for
an emergency or crime in progress always call 999, mobiles 112)
- Child abuse images originating anywhere in the world
- Criminally racist content hosted in the UK
- Criminally obscene content hosted in the UK
Lost or
stolen?
It is not always clear whether missing property has been lost or
stolen.
If you believe, on balance of probability, the item is more
likely to have been lost, a lost property report will be recorded.
However, you will need to attend any local police station
within the City of London or police station local to you in order
to report lost property.
If you believe that it is more likely than not that the property
has been stolen, a crime will be recorded. Please call the Crime
Bureau on 020 7601 2000
It is an offence to knowingly provide false information to the
police.City of London Police will prosecute where a fraudulent
report of crime has been made.
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Reporting non-emergency
crime:
Location of crime
When reporting a crime, please ensure that you are able to provide
full address details, as a crime is recorded by the force in whose
jurisdiction the offence took place.
Please note that the City of London Police's jurisdiction is
within the following postcodes only EC1,
EC2, EC3, EC4
and E1, all other London postcodes are policed by
the Metropolitan Police Service MPS, if you need to report non
urgent crimes outside of our postcode jurisdiction please call the
Metropolitan Police Service on telephone number 0300 123 1212.
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Hate
crime
Reporting hate crime
Hate crimes are directed against people because of some aspect of
who they are, most typically because they are from an ethnic
minority or visible religious minority, because of their
sexuality or their disability.
Hate crime covers a wide range of behaviour, for example verbal
abuse, racist or homophobic graffiti or physical assault. A crime
can be classed as a hate crime if the victim or witness see it as
being so.
If you are the victim of what you think is a hate crime, it is not
your fault. You have the right to live your life free from abuse
and violence, whoever you are. You do not have to live with hate
crime.
Police are trained to deal with hate crime with sensitivity and
tact. They will not treat you differently because you are from an
ethnic or religious minority, or because of your sexuality.
Contact our hate crime unit: 0207 601 2940
Fax number 0207 601 2942 and
Email:
publicprotectionunit@cityoflondon.police.uk
Find further information about
Public Protection
Unit.
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Third party
reports
If you are not the victim of the crime, or acting directly on
behalf of the victim, details of your report will be recorded as an
unconfirmed incident, known as a Crime Related Incident (CRI)
third-party report.
The victim of the crime is regarded as the owner of property
stolen or damaged, the person towards whom abuse or violence is
directed, or in the case of fraud, the individual or organisation
directly deceived.
Police will then take reasonable steps to trace the victim and
confirm the crime.
Useful information
and anonymous reporting
If you have any information that may be of use to the police or a
particular investigation, no matter how small, please contact the
City of London Police directly, or call Crimestoppers anonymously
on 0800 555 111.
Criminal Justice
System
The City of London Police is a member of the broader Criminal
Justice System. If you are a witness or a victim of crime within
the City of London, it is likely that you will have some contact
within this unit. For further information on the Criminal Justice
System, please visit www.cjsonline.gov.uk
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