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Telephone: 020 7601 2222 (999 for emergencies)

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Telephone: 020 7601 2222 PO Box 36451 London EC2M 4WN

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Non-emergency 101 number goes national

A single non-emergency 101 number has been rolled out to police forces across England and Wales in a bid to help the public to access the police when they need them.

The number is designed to give the public a memorable number for their local police force to report crimes and concerns that do not require an emergency response. It is expected to aid the police in dealing more efficiently with calls for help from the public.

Non-emergency crime includes: stolen cars, property damage, minor traffic accidents and suspect drug use.

Residents, businesses and workers in the City can continue to contact the force directly by using the established Force Control Room number 020 7601 2222 and they can still report non-emergency crime on 020 7601 2000.

City of London Police Commander Ian Dyson, who has led the 101 project nationally in his role as ACPO lead on contact management, said:

"The 101 number is expected to reduce the number of inappropriate 999 calls the service receives, enabling us to respond to genuine emergencies more effectively.

"999 should only be used in an emergency, that is when a crime is happening, when someone suspected of a crime is nearby, or where someone is injured, being threatened or in danger. For all other matters the public should call us on 101, or in the City call 020 7601 2222."

For more information on the 101 number, visit our Frequently Asked Questions page.

             
10 January 2012