Wards Policing FAQ
Why
do we wash down areas where rough sleepers congregate?
This is done to ensure that the area concerned is
cleaned. There are links between rough sleeping and minor crimes
and anti-social behaviour, which does have a significant impact on
the community, particularly when trying to access open space areas
and alleyways. Urination, violence, criminal damage, theft and
drunkenness are all issues, which are regularly raised by the
community and associated to rough sleeping. A dedicated Wards
Police Team work in partnership with Broadway and the City of
London Corporation to regularly visit rough sleepers, check on
welfare, and offer access to specialist services. We call this
Operation Poncho.
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What is the
City doing about rough sleepers?
As part of an ongoing joint plan the City of London
Police in cooperation with the City of London Corporation, the
charity Broadway and other partner agencies we are endeavouring to
get our rough sleeper community into accommodation and so off the
streets. This is not as easy as it appears as a number of our rough
sleepers are entrenched in their lifestyle. Once in accommodation
they will then have access to a number of other services provided
by the Government.
The City of London commissions an outreach service,
provided by Broadway, who work with rough sleepers in the square
mile. This service is overseen by Davina Lilley, Street Population
Manager.
Contact information:
Davina Lilley
Tel: 0207 332 1994
Email:
davina.lilley@cityoflondon.gov.uk
If you are concerned about a rough sleeper in the
City, please contact the outreach team on the numbers below.
Broadway outreach team: 020 7426 9610 (within
office hours). Out of hours: 07092 899 608.
Homeless people can also use the Dellow Day Centre
at 82 Wentworth Street, E1 (Tel 020 7375 0020).
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Who Controls the
Parking in the City?
Parking is enforced by 'Parking Services’ that is
part of the
Corporation of London.
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Who do I
talk to about illegal street traders?
Street trading in the City of London is unlawful in
the City of London, except in Middlesex Street. The City of London
Police, in cooperation with Trading Standards and Environmental
Health Department of the City of London Corporation. To report
illegal street trading contact the Licensing Team on Tel 020 7332
3406 Fax 020 7332 3536 or email at
Licensing@cityoflondon.gov.uk.
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Who do I report Pollution
to?
Any issues concerning pollution please contact the
City of London Corporation. More information can be found on their
website at
www.cityoflondon.gov.uk/Corporation/LGNL_Services/Environment_and_planning/Pollution.
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Who do I
talk to about loud noise in the City?
Noise pollution can adversely affect the quality of
life for both residents and workers in the City. Exposure to
unreasonable noise can be disturbing and can even affect our
general health if uncontrolled. During business hours, you can ring
020 7332 3630 or send an email to
DES-Enquiries@cityoflondon.gov.uk.
An out-of-hours service is also provided to deal
with those urgent complaints arising outside normal office hours.
An officer is contactable through the Guildhall switchboard at all
times outside normal office hours.
The Guildhall switchboard telephone number is 020
7606 3030.
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What do I
do about 'Smoking in a smoke free place'?
For information on how to comply visit
http://www.smokefreeengland.co.uk/,
freephone 0800 169 1697 or City of London 020 7332 3630 or email
contact.centre@cityoflondon.gov.uk.
To complain about smoking in a smoke free place or
premises, telephone the National Compliance Helpline 0800 587 1667
or City of London 020 7332 3630 or email
contact.centre@cityoflondon.gov.uk.
Want to quit? Freephone 0800 169 1943 or visit
www.rsq.org.uk.
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Who do I call about
Graffiti?
Cleansing Services cleans graffiti and flyposters
from the streets and from council-owned street furniture. For
private property, we will undertake work if the owner gives
consent, for which a reasonable charge will be made to recover the
costs of staff and materials.
To report graffiti or flyposting you can use their
our online fault reporting form. You will need to indicate the
exact location of the graffiti or flyposting and in as much detail
as possible. Where graffiti contains racist or offensive words,
they will remove this within one working day of you telling us.
For more information telephone 020 7606 3110, email
cleansing.highways@cityoflondon.gov.uk, or
write to:
Street Cleansing
Walbrook Wharf
Upper Thames Street
London
EC4R 3TD.
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Who do I contact
about street cleaning?
Contact the City of London Corporation Street
Cleansing Department by email on
Cleansing.StreetCleansing@cityoflondon.gov.uk
or call 020 7606 3110.
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