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Service delivery data

We are required to publish by April 2015-16 information that demonstrates our compliance with the Equality Duty as defined by the Equality Act 2010. This means that we have to show that in the decision-making process we have had due regard to the need to:

  • Eliminate unlawful discrimination, harassment and victimisation and any other conduct prohibited by the Act;
  • Advance equality of opportunity between people who share a protected characteristic and people who do not share it; and
  • Foster good relations between people who share a protected characteristic and people who do not share it.

These are sometimes referred to as the three aims or arms of the general equality duty. Having due regard for advancing equality involves:

  • Removing or minimising disadvantages suffered by people due to their protected characteristics.
  • Taking steps to meet the needs of people from protected groups where these are different from the needs of other people.
  • Encouraging people from protected groups to participate in public life or in other activities where their participation is disproportionately low.

We have to show that we considered how the decisions that we make and the services we deliver affect people who share different protected characteristics:

  • Age
  • Disability
  • Gender reassignment
  • Marriage and civil partnership (but only in respect of eliminating unlawful discrimination) 
  • Pregnancy and maternity
  • Race – this includes ethnic or national origins, colour or nationality
  • Religion or belief – this includes lack of belief
  • Sex (gender)
  • Sexual orientation


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