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Dial 999 in an emergency
Dial 101 in a non-emergency
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Evacuation plan

  • Plan places where your family will meet, both within and outside of your immediate neighbourhood
  • If you have a car, keep a half tank of fuel in it at all times in case you need to evacuate
  • Become familiar with alternative routes and other means of getting out of your area
  • If you do not have a car, plan how you will leave if you have to
  • Take your emergency kit unless you have reason to believe it has been contaminated
  • Lock the door behind you
  • Take your pets with you. Facilities will be available for your animals at every rest centre.

Communities and neighbourhoods

  • A community working together during an emergency makes sense
  • Talk to your neighbours about how you can work together during an emergency
  • Find out if anyone has specialised equipment like a power generator, or expertise such as medical knowledge, that might help in a crisis
  • Decide who will check on any vulnerable neighbours
  • Consider preparing a Community Emergency Plan

Leaving your home in an emergency

In certain situations, you may be asked to leave your home by the emergency services. If this happens, leave as quickly and calmly as possible.

If you have time:

  • Turn off electricity, gas and water supplies, unplug appliances and lock all doors and windows
  • Take the suggested items listed above
  • If you leave by car, take bottled water and blankets
  • Take your pets (with suitable carriers or leads)
  • Tune in to local radio for emergency advice and instructions
  • Inform emergency services of where you have gone and how you can be contacted.

Returning home after an emergency

Listen to advice from emergency services or local authorities about any specific actions which you must follow when it is safe to return home.

  • Make a kit for your pets

Your pet emergency kit should include:

  • Pet food and treats
  • Drinkable water in plastic bottles
  • Can opener for canned food
  • Pet medications and medical records in a waterproof container
  • Sturdy leashes, harnesses and/or carriers so you can move your pets safely and they can't escape (remember they may be scared and may act differently from usual)
  • Current photos of your pet in case they get lost
  • The name and contact number of your vet
  • Pet beds and toys, if there is room.
  • All your pets should have an identification tag and collar, too.