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Safer travel

Travelling in London at night is generally safe, and Transport for London (TfL) are working with us and other organisations to make it even safer.

Safety advice for members of the public using Black Cabs or minicabs

  • Always get a black cab o​r pre-book a private hire car through a licensed minicab operator
  • Carry the phone number of a minicab company you've used before and trust
  • Check that the minicab you ordered is the one you get into
  • Check that the driver has been given your name and destination by his operator
  • Always sit in the back and carry a mobile phone
  • If you have a problem with the driver of a black cab, make a note of the number on the white plate inside the cab and report it to police or the Taxi & Private Hire (TFL) 0343 222 4000 or tfl.gov.uk (Taxis & Minicabs)
  • If you have a problem with a minicab driver, remember the car's make and number and report it to police and Taxi & Private Hire (TFL) 0343 222 4000 or tfl.gov.uk (Taxis & Minicabs)

Visit the TFL website for more advice when travelling at night.

​Marshalled taxi ranks

Funded by Transport for London, it aims to help workers and visitors in the City get home safely. The Taxi Marshall Scheme employs marshals - whom are licensed taxi drivers - to manage the locations mentioned below. Any black cab can then join the queue for fares, but only if they agree to take the passenger wherever they want to go.

It has proven very successful with thousands of people taking advantage of the scheme. Taxi drivers have also benefited, previously they said they had avoided Liverpool Street as it was difficult to get parked. With the introduction of the marshals that has now changed and there's the added benefit of the marshals being on hand to assist passengers.

Liverpool Street station - Friday - 10pm to 2am

Cornhill (near Bank) - Thursday and Friday – 10.30pm to 2.30am

Remember for all minicab journeys, you must always book through a licensed operator.

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