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The Overseas Visitors Records Office (OVRO) is the place to visit in London if you live in London (including the City of London) and have been required to register with the police, an essential part of many foreign nationals’ visa conditions.
Monday to Wednesday: 9am to 4pm Thursday: closed Friday: 9am to 4pm Saturday and Sunday: closed UK public holidays and bank holidays: closed
Sometimes we have to close early at short notice. We sincerely apologise if this has been the case on the day of your visit.
When to attend
You must visit the OVRO to register and get your police registration certificate (PRC) within seven days of arriving in the London (including the City of London). This is important, because if you don’t you may face:
If you change any of your personal or contact details whilst studying or working in London, you’ll need to reregister with the OVRO.
You must report any of the following changes within seven days:
change of address
change of college/university/work
change of occupation
change in marital status
new landing conditions (re-entry or extended visa)
new passport details
exemption from Police Registration
If you lose your certificate
If you’ve lost your police registration certificate, please visit our office. You can find details about which documents to bring with you. We’ll ask you about how you lost it, before we can consider issuing you a new one.
What to expect
You might wait a short time or a long time at the OVRO, depending on the time of year. Generally our busiest time of day is 12pm to 2pm. If you can only visit us during lunchtime, you might have to wait longer than at other times, so we recommend not visiting at lunchtime.
Our busiest months are September to November.
Admission slips are handed out during our busier times so everyone can be seen in the order of their arrival.
If the office becomes too busy, we may close before 4pm.
If you’ve been to the OVRO but we didn’t have the time to see you, you may be given an admission slip that shows your appointment booking.
A registration takes about 15 minutes. We’ll scan your registration form and record:
your full name
your marital status
your date of birth and country of birth
your address in the UK
the address of the last place you lived outside the UK
the date and place you arrived in the UK
your passport details
your visa requirements, including how long you can stay
if you’re a student or working
Once we’ve checked your documents we’ll register you and issue you with a police registration certificate on the same day.