Skip to content
Utilities
Dial 999 in an emergency
Dial 101 in a non-emergency
AA | Accessibility
Logo - City of London Police
Report a crime online
A quick, convenient way to report crime and incidents.

 

Programme Administration Co-ordinator

The post holder’s duties are to undertake the programme delivery administration ensuring a high level of customer service. The post holder will be involved in the pre and post course management of the learner experience and includes liaising with trainers, quality assuring joining instructions, managing the booking of specialist speakers, preparing training boxes, managing the co-ordination of assignments and portfolios, analysing feedback, assisting with marketing of courses at conferences.

Selection Criteria

Skills and knowledge

  • Be customer focused with the ability to co-ordinate and provide a service to multiple, diverse customers with challenging requirements.
  • Demonstrate problem solving and lateral thinking skills in order to devise innovative solutions to issues arising.
  • Display effective inter­personal, influencing and communication skills in order to communicate effectively with clients from all areas of the counter fraud community, both locally and internationally and represent the ECA.
  • Effective administration, planning and organising skills.
  • Have attention to detail.
  • Ability to co-ordinate and develop administrative procedures.
  • Ability to analyse detailed performance information and make recommendations for service improvement to senior managers based on findings.
  • Demonstrate effective communication skills.
  • Ability to work with minimum supervision in a busy environment.
  • Display tenacity and resilience.
  • Proven IT skills at a level to enable the post holder to produce formal correspondence, maintain sophisticated IT systems and databases and produce complex spreadsheets and reports.
  • Understand economic crime, its impact, harm and loss

Experience

  • Experience of promoting equality and diversity in the workplace.
  • Ability to work under pressure and to deadlines
  • Demonstrable organisation skills.
  • Experience of contributing to the development of systems and procedures to improve service delivery.
  • Experience of being part of a team and inspiring excellence

Desirable Selection Criteria

  • An understanding of assessment and accreditation within a learning environment.    
  • An interest in crime investigations and economic crime

Applicants who fail to address the skills/knowledge/experience of the job description will not be considered .

The closing date for applications is 16th November 2018 at mid-night.

​Documents

Job description

Covering letter

   

Please email your completed application to HRServices@city-of-london.pnn.police.uk

 

Closing Date:
16/11/2018 05:00 PM
Grade:
C
Department:
ECD, ECA
Location:
Guildhall Yard East
Contract Type:
Fixed Term - Full Time until 31st March 2020
Application Type:
Application form
Salary:
£28,400 per annum including London Weighting

Apply now


Notifications