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If you have made a complaint against the police and you are not happy with the way it has been handled, you may be able to appeal to:

The Appropriate Authority, who is the Professional Standards Directorate Appeal Decision Maker on behalf of the Commissioner of the City of London Police.

By email

Complete Professional Standards Department contact form 

By post

Write to the following address:

Professional Standards Directorate (Appeals)
City of London Police
PO Box 36451
182 Bishopsgate
EC2M 4WN ​​​


If the complaint is about the Commissioner of the City of London Police the appeal will be assessed by the Appropriate Authority, which is the Common Council for the City of London.

For more information on the appeal process visit the IOPC website.​ ​​​​​​