Video calling for the deaf or hard of hearing

A British Sign language (BSL) user can connect to a BSL interpreter via video calling system SignVideo.

The interpreter will relay what you say to the police and vice versa.

This service is to report non-urgent incidents or crimes, or to ask the police for advice and information. It's not for emergencies.

How to use SignVideo

1. click the www.sv2.me link to download the live video plugin; you won't need to register
2. connect to a SignVideo interpreter and tell them you are calling the police 101 number
3. the SignVideo interpreter may ask if you want to prepare anything before starting the call
4. you'll then be connected to a 101 adviser via the interpreter

The SignVideo service is free to users requiring the help of the City of London Police, but mobile operators may charge for the data used on their network.