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The City of London Police (CoLP) is working with National Trading Standards to detect and disrupt criminal activity using data from their call blocker units, which have been shown to block 99% of scam calls in new data released today.
As the national policing lead for fraud, CoLP is particularly concerned about the amount of scam calls targeting the elderly and vulnerable, who, due to the ongoing coronavirus pandemic, will be staying home and often, managing without the support network of their friends and family.
Detective Constable Chris Glover, from the City of London Police’s Fraud Investigation Team, said:
“Sadly, criminals are still taking advantage of the coronavirus pandemic and we’ve seen a high number of illegitimate companies using high pressure sales techniques to flog bogus warranty policies to people over the phone. A lot of these scam calls are targeting the elderly, encouraging them to hand over their bank details when signing up for a non-existent policy which they claim is to cover breakdown or repair work on white goods, such as washing machines and fridges.
“We’re asking anyone that receives a call like this to take a moment to stop and think about whether they really need what is being offered, or whether it could be a scam. Remember, only criminals will try to rush and panic you.”
The National Trading Standards' call blocker programme, funded by the Department for Digital, Culture, Media and Sport, revealed the top three scam call types being blocked by the units were:
If you think you’ve fallen victim to a scam, report it to Action Fraud online or by calling 0300 123 2040, and inform your bank as soon as possible.