City of London Police invites suppliers to bid for fraud and cybercrime reporting and analysis service

A state-of-the-art fraud and cybercrime reporting and analysis service is being created to better coordinate reports of these crime types from across the country.

Today City of London Police has launched an invitation to tender (ITT) to suppliers to procure technology for a new national reporting centre for fraud and cybercrime to replace Action Fraud. 

Reports to Action Fraud, as well as those made to CIFAS and UK Finance, are sent to the National Fraud Intelligence Bureau (NFIB), based in the City of London Police, for analysis.

The centralised intelligence function allows for fraud and cybercrime reports from across the country to be linked and for a better co-ordination of policing resources to investigate crimes and protect victims. 

The current service used by Action Fraud and the NFIB was last procured in 2015.

Due to advances in technology, as well as demand for the service rapidly growing, the current system needs to be updated and improve to deal with the change in the national, and international fraud and cybercrime landscape, and provide greater integration across law enforcement.

Chris Bell, Service Delivery Director at City of London Police, said:

“This is an exciting period of change and we are delighted to be inviting suppliers to submit their bids to provide an accessible service for the public and organisations to report fraud and cybercrime.

“Not only will this service improve the victim experience and satisfaction with the service, it will also improve the flow of information through the system so criminal activity is disrupted and the public is better protected, and it will contribute to an improved understanding of the threat from serious and organised crime.“

Work has already begun to create the new and improved service that will automate and industrialise existing data-sharing with partners, to improve identification of serious and organised crime and maximise opportunities to reduce harm and prevent fraud. 

Notes to editors

Action Fraud is the national reporting centre for fraud and cybercrime and provides a simple and recognisable way for the public to report fraud or cybercrime, without placing additional burdens on emergency reporting channels, such as 999 or 101.

Responsibility for delivering the project lies with the City of London Police, working with the City of London Corporation and Home Office throughout the procurement process.

To be a part of the innovative new project, look out for the project Contract Notice in the Find a Tender Service.