Quickly exit this site by pressing the Escape key
Leave this site
Skip to main content
Skip to main navigation
This site is a beta, which means it's a work in progress and we'll be adding more to it over the next few weeks. Your feedback helps us make things better, so please let us know what you think.
Tell us what you think
Back to Report
Back to Tell us about
Back to Apply or register
Back to Request
Back to Feedback
The Insurance Fraud Enforcement Department (IFED) is a specialist police unit dedicated to tackling insurance fraud. Established in 2012, IFED is funded by Association of British Insurers (ABI) and Lloyds of London members, and is hosted by the City of London Police within the Economic Crime Directorate. IFED's team of detectives, financial investigators and police staff act with operational independence while working closely with the insurance industry.
IFED is tackling established criminality – motor insurance fraud, commercial and public liability fraud – while at the same focusing on emerging threats, such as illegal insurance advisers (‘ghost brokers’).
The unit is also uncovering and dismantling the organised crime gangs that are responsible for an increasing amount of today's insurance fraud, and changing the public perception that committing small time 'opportunistic' fraud does not really matter.
Collectively these actions will make England and Wales a more hostile environment for people who commit insurance fraud, be it for a few pounds or several million.
Since the units inception in 2012, IFED has convicted 441 insurance fraudsters, leading to 242 years in custodial sentences, 110 years in suspended sentences, 14,395 hours in community orders and just over £142,000 in fines. Further, 1,160 additional outcomes, including 506 cautions/conditional cautions have also been achieved. The unit's Financial Investigators have also made 142 financial orders, with over £3 million being forfeited by insurance fraudsters.
An insurance company that immediately wants to refer a case to IFED can email us for advice or alternatively approach a senior manager in their designated industry. IFED representatives have been briefing insurers in face-to-face meetings, so many will already have an understanding of the referral process.
Additionally, a list of designated SPOCs is currently being complied in consultation with industry. In the future this individual will be best-placed to advise on referrals, and help with the completion of forms.
Other referrals may come through Regional Organised Crime Units (ROCUs) and the Insurance Fraud Bureau (IFB).
In urgent cases where there is an immediate need for police action, insurers should contact IFED by phone during business hours, or after hours via the City of London Police’s on-call Duty Fraud Inspector (see below details).
You can download the referral guide and the referral form by clicking on the links below. However, if you have any additional questions about making a referral, please email the IFED hub.