Neighbourhood Policing

Neighbourhood policing connects us directly to our communities. Dedicated Ward Officers (DWO) make the police more visible, able to interact with the public, aid local knowledge, and keep those who live, work, and visit the city safe and feeling safe.

Our Neighbourhood Policing and Engagement Strategy 2024-2025 is available to read online, setting out how we are:

• Delivering a better  service, building confidence from victims and the community in our ability to protect the Square Mile, tackle criminals and solve local problems. 
• Improving police visibility within the Square Mile, meeting public expectation for high visibility and proactive policing and delivering greater reassurance.
• A model which puts the community at the forefront of our activity, enabling residents and businesses to communicate directly with officers responsible for their area.

The City is split into two ‘Sectors’, East and West, with a senior leader responsible for each sector. The Sectors are broken down further into six ‘clusters’ comprised of several, smaller wards. 

Eastern Wards: Liverpool Street, Monument, Fenchurch Street

Western Wards: Bank, Barbican, Fleet Street

The East/West split is based on geography and topography, crime data, locations of licensed premises, crowded places, operation order (events) data from the past two years as well as anticipated future demand from new builds within the city

Every cluster has its own DWO, responsible for their areas, and regular cluster panel meetings which are an opportunity for residents and workers from across the City of London to sit down with Police and Local Government Officials to explore how we can work together, as a community, to create a safe place for us all to work and live.

This model is designed with the local community in mind, giving residents and businesses a single point of contact for their area. It also helps the force respond to live-crime, as well as long-term issues and emerging threats specific to each area.